Submit a request
Can I use VPN to play Nexon games?
Do I need a fast internet connection to fully enjoy MapleStory?
How to create a DxDiag Report in Windows
How to take a screenshot in Windows
MapleStory Region Limitations
Where can I find a list of known or resolved issues?
Why isn't the game working?
Please make sure to include the following information before the agent is able to chat with you: Name of game Name of Character Server Issue description Thank you in advance!
Chat with us