Gameplay Issue

General

• Can any class advance to any job in MapleStory? For example, can a Dual Blade Explorer become a Warrior and can Aran become a Thief?
• Can I send my friend items or mesos?
• How do 2x Drop cards work?
• How do 2x EXP cards work?
• How do I enhance equips with Star Force?
• How do I find a certain location, NPC, or monster?

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Cash / Web Shop

• How do you redeem a DLC / Marvel Machine / promotion code?
• I cannot purchase some items in the Cash Shop with NX.
• What is a Cash Shop?
• Why can I not purchase a store permit?

Character / NPC

• Character Name Change Coupon info
• How do I change my main character to another character on the MapleStory website?
• I accidentally sold my favorite weapon to an NPC. Can I get it back?
• I can't select a main character for the website.
• My character is stuck, and I'm unable to log into it.
• My hair or face style changed unexpectedly. How do I get it back?

Events and Contest Issues

• Marvel Machine 101
• Reward Box Bug
• The GMs are hosting map events in MapleStory, but NPC Jean won't let me join! Why not?

Guild Functions

• How do I create a guild?

Item Related

• Can I unseal an item that has an Item Guard?
• I lost my Cash Shop items after putting them in the Cash Shop inventory before I deleted my character. What happened to them? Can I get them back?

Skills / Crafting

• Can Beginner Obtain Echo of Hero Skill?
• How can I reset Hyper Skills?