Gameplay

Cash Shop

• What is a Cash Shop?
• How do you redeem a promotion code?

Character/NPC

• How do I change my main character to another character on the MapleStory website?
• I accidentally sold my favorite weapon to an NPC. Can I get it back?
• I can't select a main character for the website.
• My character is stuck, and I'm unable to log into it.

Events and Contest Issues

• Marvel Machine 101
• The GMs are hosting map events in MapleStory, but NPC Jean won't let me join! Why not?

General Gameplay

• At what levels can I make my job advancements?
• Can any class advance to any job in MapleStory? For example, can a Dual Blade Explorer become a Warrior and can Aran become a Thief?
• Can I send my friend items or mesos?
• How do 2x Drop cards work?
• How do 2x EXP cards work?
• How do I enhance equips with Star Force?

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Guild Functions

• How do I create a guild?

Lost / Missing Items

• I lost my Cash Shop items after putting them in the Cash Shop inventory before I deleted my character. What happened to them? Can I get them back?

Skills / Crafting

• Can Beginner Obtain Echo of Hero Skill?
• How can I reset Hyper Skills?