Technical Support

Crash / Disconnection

• Runtime Error
• I launched MapleStory but nothing seems to be happening?
• I’m getting a message that reads “You have been disconnected from the log in server. Please try again later."
• I'm getting kicked out to Windows when I try to play MapleStory.

Download and Installation

• Download Graphic Drivers
• Download DirectX
• I Am Getting Error -40 When Downloading
• What are the Minimum System Requirements for MapleStory?
• Why won't MapleStory run on my Vista computer?

NGS Issues

• ★ I am receiving an NGS Initialization Error
• NGS Initialization Error 0xe1600301

In-Game Error Messages

• I get this message: Error code: 2, "...file cannot be found."

Log In / Game Launch

• I’m getting Error Code: 11001 No such host is known.
• I receive Error Code: 10093 when launching MapleStory
• I received an Error 32 when trying to launch MapleStory.
• I get the error “No Disc in Drive”
• "You can't log-in because this ID is already logged in." How do I fix this?
• “A hacking program has been detected” error.

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Nexon Launcher

• Nexon Launcher - Download Stuck at 100%
• Where can I download the Nexon Launcher?

Other

• Can I use VPN to play Nexon games?
• How do I get rid of the Remote Effect Box?
• How to create a DxDiag Report in Windows 7
• Do I need a fast internet connection to fully enjoy MapleStory?
• MapleStory Region Limitations
• Why isn't the game working?

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