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Crash / Disconnection
I’m getting a message that reads “You have been disconnected from the log in server. Please try again later."
I'm getting kicked out to Windows when I try to play MapleStory.
Download and Installation
Download Graphic Drivers
What are the Minimum System Requirements for MapleStory?
Why won't MapleStory run on my Vista computer?
NGS Initialization Error 0xe1600301
I am receiving an NGS Initialization Error
Log In / Game Launch
I get the error “No Disc in Drive”
"You can't log-in because this ID is already logged in." How do I fix this?
“A hacking program has been detected” error.
Where can I download the Nexon Launcher?
Can I use VPN to play Nexon games?
How to create a DxDiag Report in Windows 7
Do I need a fast internet connection to fully enjoy MapleStory?
MapleStory Region Limitations
Why isn't the game working?
Where can I find a list of known or resolved issues?
Please make sure to include the following information before the agent is able to chat with you: Name of game Name of Character Server Issue description Thank you in advance!
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