General

Announcements

• ★ Familiar System Revamp
• ★ NX Price Point Update
• ★ Upcoming Removal of VIP & REG coupons for Hair and Face

Legal

• Code of Conduct
• Idea Submission Policy
• Intellectual Property Infringement Notifications
• Privacy Policy
• Statement on Permissible Uses of VOD and Streaming
• Terms of Sale

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Service Issues

• ★ MapleStory M Support
• ★ [COVID-19] Support Availability
• ★ [Known Issue/Website Errors] Disconnecting or experiencing issues resetting your PIC
• ★ [NOTICE] LIVE CHAT SERVICE TEMPORARILY SUSPENDED
• How to link your MapleStory Account to MapleStory M
• Notice to Belgian Players

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Other

• How do I chat with Nexon America and what are the chat hours?
• I need assistance pertaining to the MapleStory Merch store, where do I go?
• MapleStory Discord Rules
• User Generated Content
• What does the ticket status mean?