[Solved] PIC notification prevents creating new characters

GM Taezin -

[Update 11/22/2019]

This issue has been resolved. It will now be possible to create a new character without changing the account PIC. Thank you for your patience.

 

[Original Message]

The MapleStory team is investigating an issue that may prevent players from creating a new character if the account's Personal Identification Code (PIC) has not been changed recently.

This affects accounts that receive the message "You have not changed your PIC in a while. Would you like to now?" when logging in to a character. Creating a new character and selecting the "No" option will log in to another character on the account rather than bring up the character creation screen.

Change_PIC.jpg

We hope to have this issue resolved as soon as possible. As a work-around, click Yes to change the PIC. Once a new PIC has been established, it will be possible to create a new character like normal.

Website Announcement: http://maplestory.nexon.net/news/54265/issue-with-character-creation

We apologize for the inconvenience and appreciate your patience!

 

 

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