Below are several questions related to the new Country Selection when updating your Nexon account. This selection is made when logging into your account from a Nexon America website, or during account creation.
Why is My Country Not in the List?
If a country is not listed, then it is because it is either serviced in another region, or may not be supported.
What is the difference between my Country Selection and my Region?
The Country Selection that is made for an account is to denote your physical geographic location. The Region refers to one or more countries where game service is provided.
Which Region Do I Belong To?
GLOBAL Region - Åland Islands, Albania, Andorra, Antigua and Barbuda, Argentina, Armenia, Austria, Azerbaijan, Bahamas, Barbados, Belarus, Belgium, Belize, Bolivia, Bosnia and Herzegovina, Brazil, Bulgaria, Canada, Channel Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominica, Dominican Republic, Ecuador, El Salvador, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Grenada, Guatemala, Guyana, Haiti, Honduras, Hungary, Iceland, Ireland, Isle of Man, Israel, Italy, Jamaica, Jersey, Kosovo, Kyrgyzstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Mexico, Moldova, Monaco, Montenegro, Netherlands, Nicaragua, Norway, Panama, Paraguay, Peru, Poland, Portugal, Puerto Rico, Romania, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, San Marino, Serbia, Slovakia, Slovenia, Spain, Suriname, Svalbard, Sweden, Switzerland, Trinidad and Tobago, Turkey, United Kingdom, United States, Uruguay, Holy See (Vatican City), Venezuela
TAIWAN Region – Taiwan, Hong Kong, Maco
SOUTH EAST ASIA (SEA) Region – Brunei, Cambodia, East Timor, Indonesia, Laos, Malaysia, Myanmar (Burma), Philippines, Singapore
KOREA Region – South Korea
JAPAN Region – Japan
Can I Use My Account between Multiple Regions?
Your account cannot be used between different regions. Depending on the region your account was created, your account can only be used for that region only.
Can I Change My Country Selection Later?
You may request that your country be changed by submitting a ticket from a Nexon Player Support Center. However, your Country Selection can only be changed to match your physical geographical location, and cannot be used to change your Region.
Additionally, a request to change the Country Selection for an account can be denied if suspicious activity is observed on the account.
What Kind of Impact Will the Selected Country Have on My Account?
Depending on your region, your country will determine your currency type. Moreover, availability of Nexon games will be determined by your country.