Better a wired than a wireless connection

GM Tionne -

A wireless connection can become difficult to troubleshoot due to potential interference from radio signals or the environment. Sometimes this will cause lag or intermittent connection issues. Connecting to a wired (Ethernet) connection will not only help us eliminate a troubleshooting step, but will also make a connection more stable.  

If you have both wired and wireless connections available, you can prioritize your wired connection by performing the following steps:

Windows 7:

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