At this time, Nexon America does not offer support for mobile games. If you are playing MapleStory M and have any feedback, gameplay issue, or want to report a bug, please make sure to send your inquiry in-game.
Instruction to submit an inquiry in-game:
1. Tap the Menu button on the Top Right screen.
2. Tap the Options button on the Bottom Right screen.
3. Tap the Customer Service button to report an issue.
If you experience any technical issues while installing MapleStory M, please submit your inquiry by email to help_MapleStoryM_Beta@nexon.com