What do I do if I get Error -40001?

Error -40001: If you receive this error try using a different payment method.

If you still receive an error -40001 after changing your payment method, submit a support ticket.

To create a support ticket, click on the “Submit a Request” button in the upper right-side of this page and fill out all the required information.

Error -40001 ticket_form_id_61135 Ticket_field_id_24238365_value_billing_error
Submit a request
Have more questions? Submit a request