Where can I retrieve my PIC?

For security reasons, you will be unable to retrieve a lost or forgotten PIC (Personal Identification Code). You can, however, reset your PIC by visiting the official MapleStory website and requesting a PIC reset. Follow these simple steps to reset your PIC.

1. Visit the official MapleStory website

2. Login to your NEXON account

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3. Go to Account Settings

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4. Select the appropriate PIC reset under "Reset second password/PIC"

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5. PIC reset confirmation email will be sent to your email

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6. Follow the instruction in the email

7. Login to your account and choose a new PIC

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Submit a request
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