The MapleStory Europe Migration ended on January 11, 2017. Due to this, we will not be able to process any future migration requests.
Nexon Global account migration can still be completed by visiting the Nexon Global Account Migration site. However, it will not be possible to complete the MapleStory Europe game migration. This means your previous character data will not be available.
Please refrain from submitting a ticket regarding missing or lost characters due to migration as we will not be able to provide any further assistance. We apologize for any inconvenience this may cause.