Runtime Error

If you are experiencing a runtime error, please click this link to download the Microsoft Visual C++ 2015 Redistributable Update 3 (vc_redist.x86.exe). 

If downloading and installing the Microsoft Visual C++ 2015 Redistributable Update 3 (vc_redist.x86.exe) does not resolve your issue, please submit a ticket and include the following information: 

  • DxDiag report 
  • Screenshot of the error
  • Screenshot of Add/Remove program
  • Steps on how to reproduce the issue

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